We do not offer refunds on our playbook or video purchases. In the past decade we have sold or given away thousands of Youth Football Online playbooks and videos, and rarely (if ever) have we had a complaint. Hard to believe I know, but it is true, just a lot of blood, sweat and tears into what we present to you for purchase.
We do accept returns of unworn, unwashed, undamaged or defective shirts within 30 days of purchase date. Please email us at [email protected] and let us know you want to return a shirt.
We’ll send an email confirmation once we’ve processed your return and refund will be issued within 5 business days. We are not responsible for shipment fees on returns.
Please note that items that are returned in unsuitable conditions will be sent back to the original shipping address.
Once you receive a confirmation email indicating we’ve received your return, please allow 3 to 5 business days for your bank to generate your refund.
How can I return a gift?
Just let us know who sent you the gift, we will match the name to the purchase. Not a problem.